Privacy policy

This policy explains what information Turo Outdoor Care LLC ("we", "us") collects through turo-outdoorcare.com, how we use it, and the choices you have. We're a local lawn care business, and we only collect what we need to give you a quote and do the work.

What we collect

When you request a quote, we receive what you type into the form:

• Your name, phone number, street address and ZIP code
• Any notes you add
• The service, size and frequency you picked, and the estimate the site showed you

Along with the request, we also receive:

• The date and time, and your device's IP address (used to block spam)
• How you found us, if available: the page you first landed on, the website that referred you, and campaign tags or click IDs included in the link you followed (for example from a Google or Facebook ad)

To connect a quote request with the ad or link that brought you here, the site saves that "how you found us" information in your browser's local storage for up to 30 days. It stays on your device until you submit a request or clear your browser data.

When you call, text or email us, we receive your phone number or email address and what you tell us.

How we use it

• To respond to your request, confirm the price, schedule and do the work
• To call or text you about your quote and appointments
• To keep records of the jobs we do
• To understand which of our ads and listings bring in customers, so we spend our advertising budget well
• To keep the site secure and prevent spam

We don't sell your information, and we don't share it with anyone so they can market to you.

Who else handles it

We use a few service providers to run the business. They handle your information only to provide their service to us:

• Our web host (Hostinger), which stores the site and the quote requests it receives
• Our email provider (Google), which delivers quote requests to us
• Google Analytics, which measures how visitors use the site

We may also share information if the law requires it, or to protect our rights or someone's safety.

Cookies, analytics and advertising

The site uses cookies and similar technologies from the providers listed above to measure visits and to see whether our ads lead to quote requests and calls. These providers may collect information such as the pages you view, your device and browser type, and your IP address, and may use it as described in their own privacy policies.

You can block or delete cookies in your browser settings, and you can control ad personalization in your Google account settings.

Text messages

If you give us your phone number, we may call or text you about your quote and appointments. Message and data rates may apply. Reply STOP to any text to stop receiving them, or tell us when we call.

How long we keep it

We keep quote requests and job records for as long as we need them to serve you and for our business and tax records, then delete them.

How we protect it

The site uses an encrypted (HTTPS) connection, and quote requests are stored outside the public website, where only we can reach them. No method of storage or transmission is perfectly secure, but we take reasonable steps to protect your information.

Your choices

You can ask us what information we have about you, ask us to correct it, or ask us to delete it. Contact us at the email or phone number below and we'll respond within a reasonable time.

Children

The site isn't meant for children under 13, and we don't knowingly collect their information.

Changes to this policy

If we change this policy, we'll update it on this page and change the effective date at the top.

Contact us

Turo Outdoor Care LLC
East Orlando / Union Park, FL
(407) 717-2741
turo.outdoorcare.llc@gmail.com